Where low-code development works—and where it doesn’t


Large enterprises have traditionally faced a few core problems common to all companies. Accordingly, unified software solutions were created that could tackle these problems similarly across all organizations. Think widely used databases or customer relationship management systems.

But that still leaves the sorts of problems that are unique to each company, problems that a generic solution can’t solve. Instead, customized solutions are necessary. Consider purchase orders. Every company deals with them, but the requirements of each company are so unique that a single product that manages the entire process for every company doesn’t make sense.

Rather than a product, these long-tail problems require a platform solution, one that lets companies easily build just what they need instead of hoping they can adapt off-the-shelf solutions to their particular concerns.

What is low-code development?

That solution is a “low-code” platform, one that allows non-technical staff members to create their own applications without IT involvement—and with little to no programming knowledge. By using a graphical user interface, drag-and-drop modules, and other user-friendly structures, non-programmers can create their own apps for their particular needs. These apps fill the special gaps that business users experience but for which there isn’t a standard fix.

, 78 percent of respondents said they believed the cloud was secure.

Don’t let security derail or delay adoption of a low-code platform. Be sure to inquire about security practices from the vendor and have an open and honest conversation about those concerns. In most cases, you’ll find that the cloud solutions are making security one of their top priorities, allowing your company to focus on creating value in your domain rather than worrying about security.

3. Let the pros use the tools they need

You unlock innovation when you let your professionals use the best tools, rather than restricting what they can and cannot use. So leverage their insights and empower them rather than create policies that hinder them. Deciding to move forward without consulting IT and other daily users of your technology is a recipe for disaster.

Thwarting IT personnel risks pushing them to make decisions that, though well-intentioned, can become liabilities, such as setting up private servers at home—a clear security concern. Some disagreement over technological solutions is normal, but sometimes protracted contention in the face of a bold new solution can make existing problems worse.

When experts have control over their domain of expertise, and can quickly and painlessly make changes that enhance their operations, organizations benefit immediately. By adopting a low-code platform, companies can allow everyone, from HR to marketing to IT, to work in the area they know best, and put their unique skills and talents to work.

is the CEO of , a SaaS-based enterprise-level workflow and business process automation platform with more than 10,000 customers across 120 countries. He is on a mission to democratize cutting-edge technologies and help enterprises leverage automation.

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